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Is your organization disciplined in the art of customer contact?  If not, the Tom Sawyer Company can help.

Even if your organization is disciplined, do you want to try a new strategy without breaking or straining your current environment?  Or, maybe your customer contact center is currently running near, at, or over customer contact capacity.  The Tom Sawyer Company is an award-winning Communications firm with a proven record of offering 24/7 Customer Care Solutions. TSC delivers through its state-of-the-art inbound/outbound call centers, help desks and technical assistance centers that can support your services, products or public outreach campaigns.

 

The Tom Sawyer Company provides:

-an AVAYA® Call Center System, capable of rapid scaling to 500 customer service seats;
- CISCO® routers and switches;
- I
nteractive Voice Response (IVR); and
- Customizable SQL databases (i.e. Client Relationship Management (CRM) system data imports and exports). 
-Voice Broadcast Services (VBS)
-TTY Services

 Other Service Offerings

-Homeland Security Clearance

-Data Entry and Surveys

-Reporting Systems Development

-Strategic Instructional Training Curriculum Development

 

 

  

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